Service Delivery Managers - Information Technology- Software -IT (1 - 6 yrs)

Training8m Corporate Technologies Pty Ltd Australia

Information Technology,IT Application Programming, VMware, Cisco, HP, EMC, Sonicwall, MCS, CCNA, VCP, ITIL, IT Vendor Management, Software Engg, IT, Engineer,

Business/Systems Analysis,Mainframe,Project Leader/ Project Manager,Systems Programming,Project Management,Customer Support

Engg. project Mgmt./site Engg./Civil Engg.,IT/Telecom - Hardware,IT/Telecom - Software

IT-Hardware/Networking, IT-Software, Internet/Dot com/ISP

Post Graduation -
MBA/PGDM, ME/M.Tech (Information Technology, Computers )

School & Graduation -

BE/B.Tech (Computers, Electrical, Electronics/Telecommunication )

Middle - Manager, Assistant Manager

1 - 6 yrs.

UK ,Netherlands ,Malaysia ,Switzerland ,Singapore ,Germany ,Belgium ,Canada ,New Zealand ,China ,Sweden ,Australia

Training8m Corporate Technologies Pty Ltd, Queensland, Australia

Service Delivery Managers- IT - Software Engineer ( Australia / New Zealand )

Job Description:

The primary focus of the position is to proactively coordinate service delivery to our customers, in line with our clients service model which covers Managed IT Service Level Agreements, consulting or project services. Operationally, the position is responsible for staff supervision and mentoring, as part of employee professional development planning. Additional key areas of accountability are maintenance and development of administrative procedures, project management of internal and external projects and development of strong vendor relationships.

Working in a small dynamic team will on occasion require additional workload to cover multiple roles. The ability to multi-task and maintain customer and team expectations at all times is essential, as is a positive "can do" attitude. This position requires extensive experience in a technical team lead or operations role, to measure service levels and ensure best practice service delivery. It would be expected that experience in ITIL methodology and concepts would be brought to the role, in addition to best practice recommendations. Finally, it is anticipated that clients will receive a better understanding of technical issues and complex technical matters will be articulated clearly in a "non-technical" manner, due to a high level of business acumen.


The successful candidate will have a minimum of two years experience in a similar role and be able to demonstrate knowledge of key principals and procedures

Strong skills with VMware, Cisco, HP, EMC and SonicWALL equipment would be beneficial. Industry qualifications such as MCSE, CCNA, VCP would be extremely advantageous.


Microsoft SharePoint, SQL, CRM administration Connectwise PSA

The successful candidates will essentially possess Extraordinary, Powerful, Strong, Solid, Proven & Honed Experience in:

Software Vendor Management

ITIL Engineering

Business Development & Marketing

Project Engineering

Project Management

Service Delivery Management

SQL, DBA, Oracle, Embedded technologies, Mainframe, Hardware Networking

IT Management

Your excellent interpersonal and management skills, an ability to relate to all levels of Management up to Managing Director level and high level written and verbal communication skills will enable you to negotiate the best outcome for the business.

Successful candidates will have proven Great Thought leadership skills, Time Management, Strategic Human Resources, Team Building Skills, should be highly motivated, highly energized, powerful, full of fresh new ideas and Innovations.

Locations: Australia / New Zealand / Singapore / USA / Europe/ Canada

Career One Consulting are a team of highly experienced industry recruiters part of Training8m Corporate Technologies Pty Ltd, Australia who offer a highly informative honest process where our true goal is to find you the right opportunity in the right manner. Confidentiality is assured with all applications, with your privacy our utmost priority.

Successful candidates should essentially possess Extraordinary and exceptionally high skills set of English Language.

Freshers MBA in Finance/ Retail / Human Resource/ Marketing or in any discipline from Reputed, premium and well acclaimed Business Management Institutions and B Schools, are welcome and encouraged to apply for the positions.

E mail us your CV in MS Word Format to :, and

Candidates with Australian PR / Australian Citizens / Australian Work Permits may be preferred.International candidates who are willing to work and stay in Australia are encouraged to apply for positions.

Please note that only shortlisted candidates will be intimated.

Training8m Corporate Technologies Pty Ltd, Queensland, Australia

"Proudly Australian"

Career One, Australia is a Recruitment arm of Training8m Corporate Technologies Pty Ltd, ABN 48133544297 based in Queensland , Australia with Global HQ in Singapore is a part of $ 30 Bn group company, has presence in over 15 countries and we are increasing presence to more than 32 countries very soon.It has Training and Development Centers in Singapore, Malaysia, India and Australia, New Zealand , Canada with offices in the Middle East, Europe and the USA. Niche technology skills and strong processes have earned it a blue chip client list. We have current over 1650 openings in Australia / New Zealand / Singapore. Please visit our corporate website


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