Team Leader- Operations (Inbound Telecom Process) (3 - 7 yrs)

Kapasa Jobs

 

Key Skills:

Team leading, TL, Operations, telecom process, communication skills etc.

 

Specialization:
Team Leader -(Non Technical)

Job function:

Operations/Customer Service/Telecalling/Backend

 

Industry:

CRM/CallCentres/BPO/ITES/Med.Trans

 

Qualification:

School & Graduation –

Any Graduate

 

Level:

Middle - Manager, Assistant Manager

 

Experience:

3 - 7   yrs.

 

Salary:

Rs.  2,00,000-2,50,000 p.a.

 

Location:

Mohali

 

Job Details:

Min 3 years exp in BPO with excellent communication and leadership qualities.
Exp in team handling and meeting assigned SLA's
Ensuring motivation and work quality of agents.
Maintaining MIS related to Team's performance. .

 

Company Details:

MNC BPO

(Client of Kapasa Jobs Chandigarh). .

 

Contact Details:

Address : SCO 210-211 2nd Floor
Sector 34 A   Phone : +91-0172-5078334